Career Information and Job Openings

CUSTOMER SERVICE REPRESENTATIVE

Immediate opening for Customer Service / Inside Sales Representative responsible for the following:

Product research and quoting.
Order entry and expediting.
Interfacing with key vendors.
Handling order status inquiries, order tracking.
Answering or directing technical questions to appropriate individuals.
Additional duties as assigned by manager.

Job Summary:

Communicate directly with customers via phone, fax, or e-mail to identify and resolve a wide variety of issues and inquiries regarding overhead cranes and hoist products.

Minimum Requirements:

Prior customer service experience preferred.
Excellent verbal and written communication skills.
Problem solving abilities.
Ability to work effectively independently and in a team environment.
Attention to detail.
Multi-tasking skills.
Basic computer proficiency.
Bilingual skills a plus.

Monday through Friday work week. Competitive pay, benefits, profit sharing.

Please send résumé to employment@jherbertcorp.com or fax to 407-846-1066

OVERHEAD CRANE TECHNICIANS

We are currently looking to expand our service staff with two Service Technicians. After your initial training period, we will provide you with the following to help you in your job; a company truck, all required tools and the initial cost of uniforms. Since we cover the state of Florida, expect overnight travel about 3-6 nights/month.

Job Description:
Serve customers by installing, inspecting and servicing crane systems and products.

Requirements:

Duties:

Minimum 3-years crane technician experience.
Valid driver's license, class A preferably.
Ability to work at heights.
Ability to carry and work on ladders.
Ability to work independently.
Ability to analyze information.
Ability to maintain good client relationships.
Willingness to travel 3-6 nights/month.
Knowledge of 3-phase motor control circuits.
Mechanical & electrical experience.
Safety oriented.
Good reporting skills.
Good communication skills.
Maintains confidentiality.
Quality focused.
Result driven.

Serve existing accounts and maintain rapport with customers by investigating complaints, troubleshooting breakdowns, identifying solutions, making repairs, performing preventive maintenance, conducting tests, suggesting improved methods and techniques, and recommending system improvements.
Establish service by studying system requirements, ordering components and parts, completing installations and performing acceptance tests.
Document service and installation actions by completing forms, reports, logs, and records.
Update job knowledge by participating in educational opportunities.

Please send résumé to employment@jherbertcorp.com or fax to 407-846-1066

J. Herbert Corporation is an Equal Opportunity Employer/Drug Free workplace.

Service First...Satisfaction Always.

J. Herbert Corporation is a woman owned minority business.